A Safe, Compassionate Space to Talk — You Are Not Alone

Moms Stop the Harm (MSTH) is proud to offer a national peer support phone line — a safe and confidential space for anyone impacted by substance use or loss due to overdose.

When you call, you’ll be met with understanding, non-judgmental support, and connection with trained peers who truly understand this journey because they’ve lived it. Whether you’re a parent, family member, or friend supporting someone who uses substances, or you’re navigating the profound grief that follows loss, you don’t have to face it alone.

When to Call/Text

The national support phone line operates: Thursdays and Fridays, from 3:00–9:00 PM PT / 5:00–11:00 PM CT / 6:00 PM–12:00 AM ET.

How to Reach Us

Call 1.866.355.MSTH (6784) to connect with a trained peer supporter.

Text services provide non-judgmental emotional support via online SMS texting services, as well as community resource links. All text conversations are confidential; your privacy is important. The support line offers access nationwide via text or phone.

Volunteers have the right to terminate a texting session if obscene or abusive language is directed at them.

Text Etiquette

  1. We require that you agree to the terms of texting.

  2. We urge you to abide by the rules of text etiquette.

    • Use respectful language.

    • Remain focused on the texting session and respond quickly. Keep multi-tasking to a minimum.

    • If you need to stop texting, let the volunteer know or close the text. You can always initiate another texting session later.

What You Can Expect When You Call or Text

  • A compassionate ear and space to talk openly without judgment.

  • Connection to MSTH programs, including:

    • Healing Hearts – a bereavement group for those grieving a loved one lost to substance use or overdose.

    • Holding Hope – a support network for those with loved ones currently using or in recovery.

  • Referrals to local resources and services, as available in your area.

  • Confidential, peer-based support from trained volunteers who understand the unique challenges of substance use and grief.

At MSTH, we know that sometimes the hardest part is taking the first step — and that step can begin with a simple phone call to someone who truly understands

Production of this resource has been made possible through a financial contribution from Health Canada. The views expressed herein do not necessarily represent the views of Health Canada. Le présent ressource a été produit grâce à la contribution financière de Santé Canada. Les opinions exprimées ne représentent pas nécessairement celles de Santé Canada.